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Privacy Policy
This Privacy Policy ("Policy") outlines how Copysouthbound.com.au ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users who subscribe to our paid membership forum ("Forum"). We are committed to protecting the privacy of our users and complying with applicable privacy laws. By subscribing to the paid membership and using the Forum, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information: When you subscribe to our paid membership, we may collect personal information, such as your name, email address, billing address, and payment details. This information is necessary for the provision of the paid membership and the processing of payments.
1.2 User-generated Content: As a member of the Forum, you may voluntarily post or share content, including text, images, videos, or other materials. Please be aware that any information or content you share on the Forum may be viewed, collected, or used by other users, and we cannot control or be responsible for such actions.
1.3 Usage Information: We may collect certain information about your use of the Forum, including your IP address, browser type, device information, access times, and pages visited. This information helps us analyse trends, administer the Forum, improve user experience, and understand how users interact with the Forum.
2. Use of Information
2.1 Providing and Managing the Forum: We use the personal information you provide to deliver the paid membership services, process payments, and maintain your membership account. This includes verifying your identity, communicating with you, and providing customer support.
2.2 Improving and Customizing the Forum: We may use the information we collect to analyse user behaviour, track usage patterns, and make improvements to the Forum. This helps us understand user preferences, personalize user experiences, and enhance the functionality and features of the Forum.
2.3 Communication: We may use your email address or other contact information to send you administrative or promotional communications related to the Forum, such as account updates, service announcements, newsletters, or marketing materials. You can opt-out of receiving promotional emails by following the instructions provided in the communication or by contacting us directly.
2.4 Aggregated Data: We may aggregate and anonymize the information collected from users to create statistical or demographic data. This aggregated data does not personally identify individuals and may be used for various purposes, including analytics, research, marketing, or improving our services.
2.5 Compliance and Legal Obligations: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use or disclose your information to protect our rights, safety, or property, and the rights, safety, or property of our users or others.
3. Disclosure of Information
3.1 Service Providers: We may engage third-party service providers to assist us in operating the Forum, processing payments, or providing related services. These service providers may have access to your personal information solely for the purpose of performing their services and are obligated to maintain the confidentiality and security of your information.
3.2 Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on the Forum of any such change in ownership or control of your personal information.
3.3 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
3.4 Consent: We may disclose your personal information to third parties with your explicit consent or as otherwise directed by you.
4. Data Security
4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4.2 If you have a reason to believe that your interaction with us is no longer secure, please notify us immediately.
5. Third-Party Links and Services
5.1 The Forum may contain links to third-party websites, applications, or services that are not controlled or operated by us. This Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties before providing any personal information.
6. Children's Privacy
6.1 The Forum is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
7. Your Rights and Choices
7.1 Access and Update: You may access, review, and update your personal information by logging into your membership account or contacting us directly. It is your responsibility to ensure that your personal information is accurate and up to date.
7.2 Account Closure: You may request the closure of your membership account by contacting us. Please note that we may retain certain information for legitimate business purposes or as required by law.
7.3 Marketing Communications: You can opt-out of receiving promotional emails from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as account-related or service-related emails.
8. Changes to this Privacy Policy
8.1 We may update or modify this Policy from time to time. The revised Policy will be posted on the Forum with a new effective date. We encourage you to review this Policy periodically to stay informed of our privacy practices.
9. Contact Us
9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on the Forum.
Date of Last Revision: 22/05/2023